This place suits me perfectly with great amenities like free parking, a fitness center, and a bar. The staff once helped me with my elderly parents, and their friendly service keeps me coming back for business trips.

pleasant stay but room for improvement

The room was spacious, allowing for comfortable movement during our four-night stay. The friendliness of the staff added a welcoming touch to the experience.

I loved the live music vibe in the lobby, really added to the atmosphere. The breakfast offerings were limited and pricey. Room was spacious and clean. Staff were friendly and attentive. Nice bar area for drinks.

great views and attractions just a stroll away for city lovers

During my stay, I loved that I could easily walk to Aspen Grove Park, which offered beautiful views to unwind after a day of exploring, and the close proximity to CoolSprings Galleria made shopping super convenient for my weekend plans.

Totally recommend for a quick stopover

Comfortable room, delicious breakfast, and convenient location make for an enjoyable stay, especially with friendly staff and access to an indoor saltwater pool. plus, free parking adds to the ease of the visit.

The lobby can be quite noisy due to the bar area.

Good location and friendly staff, but water pressure in the shower was weak.

Exceptional Service and Cozy Atmosphere

I had a lovely stay, enjoying the clean and spacious room, perfect for unwinding after a busy day. The staff were incredibly accommodating, always ready to assist with a smile, and the bar had a delightful atmosphere where I could relax. The breakfast options were quite tasty, especially the delicious pastries. However, the shower pressure could have been better.

I had a pleasant experience at the Franklin Marriott Cool Springs. The location worked well for my needs, and the hotel felt clean and modern. Staff members were friendly throughout my stay and attentive to any issues. However, I faced delays during breakfast service, with limited options available. Some food was missing when I arrived, and others had to wait long to be seated. My room was comfortable, though the shower pressure was low, which was disappointing. Overall, the stay met my expectations, but the food service definitely needs improvement.

This stay was much better than my last experience in franklin. I enjoyed the clean and spacious rooms. The bar had a lovely atmosphere and the staff were very attentive, exceeding my expectations.

the shower pressure was low.

The Franklin Marriott Cool Springs has a beautiful lobby, clean and spacious rooms, and a welcoming atmosphere, making it very accessible for seniors. The staff were exceptionally kind and accommodating, ensuring a pleasant experience during my stay.

More comfortable seating in public areas would be nice.